October 14, 2019

Employee Spotlight: Leah Spencer, Senior Project Manager

Every month, we turn the spotlight on one of the team members responsible for bringing our industry-leading products and services to life. This month, meet Leah Spencer, Senior Project Manager at NextGuest Labs.


What’s your role at NextGuest Labs, and what are some of your responsibilities?

I’m a Senior Project Manager on the Labs side, but I work on projects that span across all of NextGuest’s business units. As a PM, I’m always responsible for ensuring our deliverables are on time and on budget.


What did you do before working at NextGuest?

I’ve worked at both large and small ad agencies, as well as on the corporate side. I’ve always stayed in Project Management/Digital, and most recently I worked on the Digital Experience team at Sabre Hospitality.


What’s your favorite thing about your role?

I enjoy the challenges that Project Management can bring, and as an extrovert, I love that it’s a people-oriented role. Something a lot of people may not realize is that being a PM is highly strategic and people-driven — you’re constantly dealing with many personalities and a range of experience levels, from entry-level to executive, so it’s important to get to know each and every person, their quirks, and their likes and dislikes. Forming a bond with the team has helped me achieve trust among my colleagues and has helped us create work that we’re proud to deliver to clients.


What’s your favorite destination you’ve traveled to and why?

Oh my goodness, hands down Whitefish, Montana! My husband and I traveled there last summer for a close friend’s wedding, and we were completely enchanted. We flew into Missoula and drove two hours up to Whitefish. There’s a HUGE natural lake there called Flathead, and much of our two-hour drive was just around the lake. It was beautiful! Also, we spent some time in Glacier National Park, which is full of breathtaking mountains, waterfalls, and yes — bears. We didn’t see one, but you better believe us Texans had our bear spray ready!


What’s an essential item you can’t travel without?

Well, if I’m traveling without kids, I need to have a good book or two. If we have the kids, I hit up the dollar spot at Target beforehand to load up on small toys for them to be “wowed” by throughout the flight. And of course, my son must have a tablet for (mostly our) sanity purposes!

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About NextGuest Digital:

NextGuest Digital uses the latest in digital marketing technology to assist hotel brands in crafting their digital presence. Through the agency’s smartCMS®, Content Personalization Engine, Smart Data Marketing, and other innovative initiatives, hoteliers see a drastic boost in direct bookings, as well as lower distribution costs and an increase the lifetime value of guests. NextGuest Digital is part of NextGuest, an all-encompassing partner that helps hoteliers acquire, engage, and retain their next guest. Based in New York City, the company is comprised of NextGuest Digital, CRM, Labs, and Consulting.

www.nextguestdigital.com | (800) 649-5076 | hello@nextguest.com





Editorial Contact:

Garrick Lee
Brand Marketing Manager
Phone: (212) 752-9425
Email: garrick@nextguest.com